Shipping policy

We Prioritise on shipping your orders as soon as possible with your chosen delivery option. All orders are generally dispatched within 48 working hours of being placed. Please note that our cut off time for next day delivery is 4.30 pm. If we receive your order after this time, it will go out the following working day.

*To cancel your order, send us an email to service@bransontea.com with your order details and we'll cancel it promptly.

Details about shipping options available:

• United States

Standard Shipping
Shipping Cost: $8 based on the value of products.
Free U.S. Shipping on Orders over $60
processing time: 1-2 working days.
shipping time: 7-10 working days.

• United Kingdom

Standard Shipping
Shipping Cost: $8 based on the value of products.
Free U.K. Shipping on Orders over $60
processing time: 1-2 working days.
shipping time: 7-10 working days.

 

• Australia

Standard Shipping
Shipping Cost: $8 based on the value of products.
Free A.U. Shipping on Orders over $60
processing time: 1-2 working days.
shipping time: 7-10 working days.

 

• Other Areas

 We are working on expanding this to other countries as well.

*We do not accept cancellations once the orders have been dispatched from our fulfillment center.

Contact Us
If you have any questions, enquiries or special requests, please don’t hesitate to drop us a line: service@bransontea.com

We’ll respond to you during business hours: Monday – Friday, 9am-5pm